Refund Policy

Our Promise — No Charge Until You Are 100% Satisfied

At QuranIlmia, we believe every family deserves quality Quranic education without any financial risk. This is why we have one of the strongest guarantees in the industry: we will not charge you a single penny until you are completely and 100% satisfied with your classes, your tutor and your overall learning experience. You can attend your free trial classes and initial sessions with full confidence that no payment will be taken until you give us the green light.

Full 100% Refund — Any Time, Any Date

If you have already made a payment — whether at the start of the month, mid-month or any other date — and you feel that our classes or teaching style are not the right fit for you, you are entitled to a full 100% refund of every penny you paid. No partial refunds, no deductions, no hidden fees. We will return the complete amount to your original payment method within 3 to 7 business days.

How to Request a Refund

Requesting a refund is simple. WhatsApp us at +1 (929) 568-4655 with your name and phone number. You do not need to provide a reason. Our team will acknowledge your request within 24 hours and process your full refund within 3 to 7 business days. We will send you a confirmation once the refund has been issued.

Tutor Replacement Option

Before requesting a refund, we always encourage students to allow us to assign a new tutor. Every teacher has a unique style and a different tutor may be a perfect match for you or your child. Tutor replacement is completely free of charge and can be arranged immediately. However, if you are still not satisfied after a tutor change, your right to a full 100% refund remains fully available.

Privacy Policy

Who We Are

QuranIlmia.com is an online Quran academy providing certified 1-on-1 Quran teaching to students in the USA, UK, Australia, Canada and worldwide. We are fully committed to protecting your personal information and being completely transparent about how we collect and use it. If you have any questions about this policy, please contact us via WhatsApp at +1 (929) 568-4655.

What Information We Collect

When you fill in any form on our website — including the Free Trial booking form, contact form or enrollment form — we collect only the information necessary to serve you. This includes your full name, your phone number or WhatsApp number, your preferred time to be contacted, and in some cases the course you are interested in. If you are enrolling a child, we may also ask for the student’s age and current level so we can assign the most suitable tutor.

How We Use Your Information

The information you provide is used solely to contact you within 1 hour of your form submission to confirm your free trial booking, to schedule your classes at a time that suits you, to assign you the most appropriate certified tutor, and to manage your enrollment and class schedule going forward. We also use your contact details to send class reminders, schedule updates and important service notifications. We do not use your information for advertising purposes and we do not send it to any marketing companies or third parties.

Who We Share Your Information With

We will never sell, rent or trade your personal information to anyone. Your information is shared only with your assigned tutor so they can prepare for your classes, and with our secure third-party payment processor if you enroll in a paid plan. We do not store your payment card details on our servers. We may also disclose information if required to do so by law. That is the full extent of any data sharing.

How We Protect Your Information

All form data submitted on our website is transmitted using SSL encryption. Your personal information is stored on secure, password-protected systems with access restricted to authorised QuranIlmia staff only. We take data security seriously and regularly review our systems to ensure your information remains protected at all times.

Your Rights

You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate information, and to request that we delete your data at any time. To exercise any of these rights, simply contact us via WhatsApp at +1 (929) 568-4655 and we will respond within 5 business days.

Changes to This Policy

We may update this policy from time to time. When significant changes are made, we will update the date at the top of this page and notify active students via WhatsApp. Continued use of our services after any update means you accept the revised policy.